Privacy Policy

Effective Date: January 16, 2026

Croatia Navigator (“Croatia Navigator,” “we,” “us,” or “our”) is a consulting brand that provides administrative support services to individuals exploring Croatian citizenship by descent. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit www.croatianavigator.com, including any related subdomains, landing pages, funnels, or online pages that link to or display this Privacy Policy (collectively, the “Website”), or when you communicate with us or use our services. We primarily serve clients located in the United States and aim to present clear, transparent information about how personal data is handled.

Scope of Policy: This Privacy Policy applies to the Website as well as any future pages, campaign sites, or digital experiences operated under the Croatia Navigator brand that reference or incorporate this Policy, unless a separate privacy policy is expressly provided.

1. Information We Collect

Information you provide directly

• • Name, email address, phone number, and mailing address
    
    

  • Information relating to ancestry, genealogy, or eligibility inquiries
    
    

  • Documents or details submitted during consultations
    
    

  • Billing or payment information (processed through secure third-party providers)
    
    

  • Email, messages, inquiries, and form submissions
    
    

Information collected automatically

• • IP address and general location data
    
    

  • Device, browser, and usage information
    
    

  • Cookies, pixels, and analytics data related to visits to the Website or advertising interactions
    
    

We collect only information reasonably necessary to communicate with you and provide our services.

2. How We Use Personal Information

Personal information may be used for legitimate business purposes, including to:

• • Respond to inquiries and schedule consultations
    
    

  • Prepare quotes, agreements, and client materials
    
    

  • Provide consulting and administrative support services
    
    

  • Process payments through authorized vendors
    
    

  • Improve website performance and marketing effectiveness
    
    

  • Maintain internal records and comply with legal obligations
    
    

  • Protect against fraud, misuse, or unauthorized activity
    
    

No Legal Services Disclaimer: Croatia Navigator provides administrative and consulting support only and does not provide legal advice or legal representation. Information provided through the Website or communications with us is for general informational purposes and should not be interpreted as legal advice.

Croatia Navigator does not guarantee legal outcomes and does not use automated systems to determine citizenship eligibility.

3. Advertising, Analytics, and Online Transparency

Croatia Navigator may promote its services through search engines, social media platforms, and other digital advertising channels.

• • Ads and landing pages are intended to clearly reflect the Croatia Navigator brand.
    
    

  • Analytics tools and advertising technologies may measure performance and visitor interactions.
    
    

  • We do not sell personal information and do not allow advertisers to independently use personal data submitted through the Website.
    
    

  • Marketing materials are informational and should not be interpreted as legal guarantees or professional assurances.
    
    

Visitors may adjust advertising preferences through browser or platform privacy controls.

4. Disclosure of Information

We may disclose personal information when reasonably necessary, including with:

• • Service providers such as payment processors, hosting providers, analytics vendors, or document platforms
    
    

  • Professional partners assisting with client services
    
    

  • Courts, regulators, or government authorities when required by law or to protect legal rights
    
    

All third parties are expected to maintain commercially reasonable confidentiality and security safeguards.

5. Cookies and Tracking Technologies

The Website may use cookies, pixels, and similar technologies to improve functionality, understand visitor behavior, and support marketing analytics.

You may modify browser settings to limit or disable cookies; however, certain website features may not function properly.

6. Data Retention

We retain personal information only as long as reasonably necessary for business operations, record-keeping, dispute resolution, and legal compliance.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. No online transmission or storage system can be guaranteed to be completely secure.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• • Request access to personal information collected about you
    
    

  • Request correction of inaccurate information
    
    

  • Request deletion of personal information, subject to legal exceptions
    
    

  • Opt out of the “sale” or “sharing” of personal information (we do not sell personal information)
    
    

We will not discriminate against individuals who exercise their privacy rights.

Requests may be submitted using the contact information below.

9. Third-Party Links

The Website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of third parties.

10. Children’s Privacy

Our services are intended for adults and are not directed to children under 13 (thirteen). We do not knowingly collect personal information from minors without appropriate consent.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by an updated Effective Date.

12. Contact Information and Operator Disclosure

Croatia Navigator is operated by Greenhood and Company, LLC d/b/a Croatia Navigator, the entity responsible for administering and supporting the services described in this Privacy Policy.

Greenhood and Company, LLC d/b/a Croatia Navigator

Mailing Address: 848 N. Rainbow Blvd. #3238, Las Vegas, NV 89107

Email: privacy@croatianavigator.com

13. Transparency Statement

Croatia Navigator strives to present clear and accurate information about its services and business identity. We do not represent ourselves as a government agency, law firm, or guarantor of immigration or citizenship outcomes. Testimonials, educational materials, and marketing content are provided for general informational purposes only. CROATIA NAVIGATOR OFFERS CONSULTING, COORDINATION, AND EDUCATIONAL SUPPORT SERVICES AND DOES NOT REPLACE INDEPENDENT LEGAL COUNSEL WHERE LEGAL ADVICE MAY BE APPROPRIATE.